Privacy Policy

Introduction

At HabitaOne we respect your privacy and are committed to protecting your personal information. This policy describes how we collect, use, and protect the data you provide when using our platform.

Information we collect

We collect information you provide directly when creating an account, listing properties, or contacting sellers. This includes:

• Name, email address, and phone number
• Property information you publish (photos, description, location, price)
• Messages sent through the platform
• Search preferences and properties saved as favorites

Automatically collected information

When using HabitaOne, we automatically collect certain technical information:

• IP address and browser type
• Pages visited and browsing time
• Device and operating system

How we use your information

We use your information to:

• Provide and improve our services
• Facilitate communication between buyers, sellers, and agents
• Send notifications about properties matching your saved searches
• Analyze platform usage to improve the experience
• Prevent fraud and unauthorized activities
• Measure engagement with properties (views, favorites, viewing time) and provide analytics to those who publish them
• Generate aggregated statistics and market reports on price, supply, and demand trends

Sharing information

We do not sell your personally identifiable information to third parties without your consent. We share data in the following cases:

• With other users when you publish a property or send a message
• With service providers that help us operate the platform (hosting, analytics)
• When required by law or to protect our rights
• With real-estate agents and agencies, when you give your explicit consent (for example, by checking the corresponding box when contacting an advertiser), so they can offer you relevant properties or services. You can withdraw this consent at any time.

Aggregated and anonymous data

We generate aggregated and anonymized statistics about the real-estate market —such as price, supply, demand, and search-activity trends— that do not identify you individually. We may analyze, share, or commercialize these aggregated reports with agents, agencies, and partners. This data contains no personally identifiable information and is computed over sufficiently large groups of users to prevent your re-identification.

Data security

We implement technical and organizational security measures to protect your information, including encryption of data in transit and secure storage. However, no system is completely secure.

Your rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your account and data
• Withdraw your consent at any time

Cookies

We use essential cookies for platform functionality (session, language, security) and, with your permission, analytics and marketing cookies to understand how the site is used and measure our campaigns. The first time you visit, a banner lets you accept, reject or configure them by category.

You can change or withdraw your consent at any time from the cookie preferences center. You can also configure your browser to reject cookies, although this may affect functionality.

Anti-spam protection (Cloudflare Turnstile)

To protect our forms (such as the contact form) from spam and automated abuse, we use Cloudflare Turnstile. It runs invisibly and may process technical information from your device and browser to verify that you are a human. Cloudflare's processing of that data is governed by the Cloudflare Turnstile Privacy Policy.

Changes to this policy

We may update this policy periodically. We will notify you of significant changes by posting the new version on this page.